Friday, November 09, 2007

SENIOR SERVICE

An organisation with an outlet in Brigg has been praised by Government inspectors.
Following an extensive inspection of Havelok Homes’ housing services, the Audit Commission has praised the Grimsby-based housing association for its focus on customer care and its commitment to providing good quality homes and services.
Havelok operates Tennyson Court, off Albert Street, Brigg, along with four other sheltered schemes in Grimsby and one in Keelby.
The Audit Commission, a government body working to promote high standards of service in the housing sector, has awarded Havelok two stars (good) with promising prospects for further improvement.
The commission awards star ratings between zero and three.
The report praises the support given to vulnerable residents to help them remain in their homes and retain independence.
The repairs service is also commended, with recognition for the involvement tenants have in shaping and evaluating this service area.
Estates are seen as being well-maintained and anti social behaviour addressed effectively through partnership working.
Managing director Peter Osborne, said: “It is good to see the inspectors acknowledge the clear vision and leadership of the board and management team.”

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